CloudRail has released a new Unified Messaging API for deploying chatbots and other conversational user interfaces (UI). The API provides a unified interface bundling Facebook Messenger, Line, Telegram, and Viber together so that developers can deploy chatbots across these platforms.
Starting in December, developers will be able to make bots for Google Assistant. The creation of interactions will be done through the recently announced Actions on Google. Google Assistant is an AI offering much like Amazon's Alexa.
Sendbird has announced several updates to its chat offerings that the company hopes will allow developers to better adapt to a communication environment that has been reshaped by COVID-19. These Updated include new partitioning options for Open Channels, IP whitelisting, and message threading.