April 30, 2019
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SmartStream Technologies, a financial Transaction Lifecycle Management (TLM) solutions provider, has extended its Public API for collateral management, to enable its clients with faster access technology to better service their individual business needs.
Businesses are using a voice over Internet service to address a common problem: The gap between online users and customer care centers. A 2011 TeaLeaf survey found the abandonment rate for online shoppers reaches 41 percent when these customers encounter a problem. One way companies are addressing the problem is by integrating VoIP APIs within their websites so customers can click-to-call for help, according to a SureVoIP blog post.
Fifteen APIs have been added to the ProgrammableWeb directory in categories including Business, Mapping, and Banking. Highlights include an API for a lending platform, an API for IT monitoring, and an API for biodiversity literature and image data. Here's a rundown of the latest additions.