Twitter has spent much of this year bulking up its developer tools. Today, Twitter rolled out a more robust version of its Account Activity API this week for businesses. The main thrust of the toolset is to ensure enterprises have the power to manage customer service and chatbots via Twitter.
Last month saw the first-ever "Small Business Saturday" (at least according to American Express, the initiative's sponsor). Small business get plenty of attention in terms of their finances, but what about their web application needs? The Small Business Web is "a directory of web apps to help small business bloom and grow." The site was founded about two years ago by FreshBooks (invoicing), MailChimp (email marketing), BatchBlue (customer relationship management), Outright (accounting), and Shoeboxed (receipt management). It now lists dozens of applications across several more categories.