May 2, 2017
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Anyone that has worked with a company that uses proprietary systems knows how frustrating it can be when something goes wrong. Communicating an error to a support team via email can be difficult. Without seeing what is going wrong errors are often time consuming for support team members to diagnose. Instead of spending time explaining what went wrong wouldn’t it be a lot easier if you could quickly record a video of the problem as it happens and then forward that to the support team? Thanks to Screenr and the Screenr Business API this process can be built into a company’s support workflow.
Twelve APIs have been added to the ProgrammableWeb directory in categories including Messaging, Video, and Compliance. Highlights today include an API for retrieving financial data from regulatory resources and an API for detecting sentiment in customers written interactions.