Twilio has launched the Message Feedback API which monitors when end users receive messages. The API tracks actions that indicate when a message was received and reports the action back to Twilio. In turn, Twilio can tweak its services and delivery to adjust for network variances across the globe.
As many carriers begin to block burst SMS campaigns from short codes and toll free numbers, Bandwidth is empowering businesses with the ability to perform burst campaigns from local numbers. Using 10DLC SMS routes, Bandwidth has introduced its Local A2P API to build trust through local numbers.