Earlier this year Sendbird announced the Sendbird Calls API to add platform support for voice and video capabilities over IP. Since that time the company had been updating the API and has now announced a new self-service option for the Sendbird Calls APIs.
Slack has recently announced several upgrades to it’s messaging platform, these upgrades aim to improve communication inside larger organizations. These new enhancements include a new API for creating templated workspaces and a new announcement channel for communicating key information.
Twilio has released a beta version of its Conversations API. The unified API allows developers to aggregate messages across channels (SMS, MMS, Chat, and WhatsApp) into a single conversation. Additionally, administrators can control the conversation and supplement with experiential features.