Facebook wants bots to get better. Developers have so far taken significant advantage of the Messenger Platform. Businesses and app writers have created some 33,000 bots that function within Facebook's Messenger application, helping people check the weather, make payments, and more.
Twilio has introduced the Twilio Proxy API, a new API for building private text and voice conversations between customers and mobile workers. The company also announced the new Twilio Engagement Cloud, a suite of Declarative APIs with additional business process and logic built in.