April 3, 2019
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Customer experience affects both top and bottom lines. Research shows a modest shift in customer experience can increase product sales, reduce churn, and improve revenue. This article shows how to catch market trends early and act on them in time by effectively analyzing what customers are saying.
If you’re writing a serious application, on the web or otherwise, you’ve got to have good logging. In the context of application development, reading logs is my personal favorite method for tracking bugs and rooting them out. A service like Loggly is perfect for programmers like me. It provides an easy to use web interface with searching capabilities that allows you to see what your application is logging at any time that you’d like to check in. Debugging with Loggly is nice, but it’s just the tip of the iceberg, thanks in part to its Loggly API.
New Relic has launched its Insights Dashboard API providing customers programmatic access to sub-account dashboards and accounts across their organization. The API includes five types of endpoints which allow users to programmatically list, show, create, update, and delete Insights dashboards.