Anyone that has worked with a company that uses proprietary systems knows how frustrating it can be when something goes wrong. Communicating an error to a support team via email can be difficult. Without seeing what is going wrong errors are often time consuming for support team members to diagnose. Instead of spending time explaining what went wrong wouldn’t it be a lot easier if you could quickly record a video of the problem as it happens and then forward that to the support team? Thanks to Screenr and the Screenr Business API this process can be built into a company’s support workflow.
Zapier automates tasks between online services and APIs. Zapier provides seamless integration between almost 200 different web services. Additionally, Zapier just launched a new API Status Board. The API Status Board helps developers uncover downtime for any of the APIs Zapier integrates. Zapier co-founder and CEO, Wade Foster, told PW: "[W]e typically catch outages even before vendors are reporting them."