October 2, 2018
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VoiceBase, a provider of AI-powered speech analytics, yesterday announced an update to its Speech Analytics API. The updated API allows organizations to evaluate and categorize voice calls, as well as to build scorecards, reports, dashboard and key performance indicators (KPIs).
Since mid summer we've seen an uptick in the number of submitted mashups that use the Twilio API. Twilio (a ProgrammableWeb sponsor) offers extensive documentation that along with their bi-weekly contest encourages developers to create a variety of mashups, many which make their way into our directory. This week we'll take a look at some of our favorites that have been recently submitted.
In the not too distant future unified communications will be a feature embedded in almost every new Web application, which from a developer perspective means that most end users are going to soon view most existing applications as nothing short of being antiquated.The W3C is currently working out the details of a WebRTC specification that essentially puts support for a real-time communication engine directly in the browser.