Anyone who runs an app these days has no doubt attempted to handle all customer service through email. While this may be a great way to interact with your customers, it can get difficult to track just how helpful your email help is. That's where Nicereply and its Nicereply API can help. And it even has a brand new example app, the product of a little recent criticism.
Here is a follow up interview with Raj Kadam, CEO of Viralheat API whom we have interviewed on the Sentiment Analysis API here. In 2012, Viralheat had about 30 billion calls over all its' APIs. Viralheat just announced a new API called Human Intent API.