When it comes to winning customers and keeping them satisfied, communication is key. Integrating phone calls and text messages into an application or website is one way to stay actively in touch, and VoiceShot is a tool to help make that possible. VoiceShot IVR (Interactive Voice Response) provides the tools to quickly automate both incoming and outgoing phone calls and send and receive text messages. The VoiceShot API allows developers to integrate this IVR functionality with their own websites and applications.
Vidyo's VidyoConferencing 3.0 is a major release including a new desktop conferencing system, a sharing and collaboration system, and two new room system form factors. One of the most interesting features is Vidyoweb that works in browsers to include users of IM clients such as Skype and Google and streamlined experience for guest users on the system.