Anyone who runs an app these days has no doubt attempted to handle all customer service through email. While this may be a great way to interact with your customers, it can get difficult to track just how helpful your email help is. That's where Nicereply and its Nicereply API can help. And it even has a brand new example app, the product of a little recent criticism.
Sixteen APIs have been added to the ProgrammableWeb directory in categories including Payments, Entertainment, Feedback and Writing. Highlights include an API that returns readability scores and an API for software team chat features. Here's a rundown of the latest additions.