May 11, 2020
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Six APIs have been added to the ProgrammableWeb directory in categories such as eCommerce, Charts, Video and Content. One highlight today is an API from Clipchamp, a service which records, converts, and compresses video directly from a browser. Here's a rundown of the latest additions.
Moxie Software has released Engage+,"the first social chat app that leverages Facebook’s social graph leveraging public profiles to target social visitors with unique proactive offers and provide agents with a rich set of social data." Until now, sales and customer service reps had access to limited customer data when interacting with customers via chat (e.g. customer name, purchase history, email, perhaps a few other data points). Engage+ utilizes Facebook's social graph to further understand and engage customers during chat conversations (e.g. age, brand likes, friends, mobile usage, and many more data points). Deeper profiling during a customer interaction allows companies to produce customized offers pinpointed at specific customers.
The selling of digital goods online is a fast growing industry and FetchApp is designed to make it as streamlined a process as possible. It's basically a digital delivery application that covers everything from digital storage and inventory security to download restrictions and file transfer. FetchApp is already compatible with PayPal, Google Checkout, Goodsie, BigCommerce, FoxyCart, and Shopify, but also provides the FetchApp API for developers who would like to integrate the data with any other system.