The ServiceNow Agent Presence Curl Sample Code demonstrates how to access the API with basic authentication to get current agent presence state and channel availability.
In this interview with Anita Paul and Bryan Kirschner, Apigee announces its Enterprise Monetization Services, an end-to-end system for managing digital assets and rapidly experimenting with business models to find the best choice cheaply.
An API broker would evaluate the functional components of a service and identify APIs that could be leveraged to speed time to market, cut costs and avoid technical complexity.
