The ServiceNow Agent Presence Curl Sample Code demonstrates how to access the API with basic authentication to get current agent presence state and channel availability.
As more organizations begin to think about data as a business asset versus a burden then needs to carried, many of them are become more cognizant of that fact that data only has real value when it’s shared. After all, nobody is going to spend money on data they can’t access. The trouble is everybody seems a little conflicted about how to best go about doing that.
As interest in cloud storage goes mainstream, Cloudinary offers a cloud-based solution for storing, processing and delivering web assets with special emphasis on website image processing and delivery, which can be accessed through the Cloudinary API.
While a recent MuleSoft survey indicates that businesses see digital transformation as being critical to their success, a majority of IT leaders still picture themselves as keeping the lights on versus innovating. ProgrammableWeb's David Berlind discusses the findings with MuleSoft's Ani Pandit.
