The ServiceNow Agent Presence State Curl Sample Code demonstrates how to access the API with basic authentication. Developers can use GET requests to make calls that will retrieve current agent presence state and channel availability.
Metro Publisher touts itself as the "Cloud and Mobile CMS of the Future." Its cloud-based platform ensures that users concentrate on their business instead of CMS IT issues. Additionally, most of its industry leading features remain available through the Metro Publisher API. API integration represents one advance in Metro Publisher's dedication to serving the unique needs of its publishing customers.