The ServiceNow Agent Presence State Python Sample Code demonstrates how to access the API to implement current agent presence state and channel availability. Developers can use basic authentication to access the interface, make requests with GET verbs, and receive responses with JSON formats in return.
IBM has moved to bolster its mobile computing initiative via new extensions to its Mobile First Application Development Portfolio, while at the same time opening 18 IBM MobileFirst studio locations where IBM will help developers build mobile computing applications.
Part of our series on getting the most ROI out of your API spotlights the real-life decisions made by providers. Here we show how Dun & Bradstreet maintains and promotes its APIs. See how the company treats its APIs as products, considering them necessary additions that grow in strategic value.