The ServiceNow Agent Presence State Python Sample Code demonstrates how to access the API to implement current agent presence state and channel availability. Developers can use basic authentication to access the interface, make requests with GET verbs, and receive responses with JSON formats in return.
Github has open sourced a Ruby library it calls Scientist. The idea behind scientist is that it helps developers to replace old clunky (but working) source code "with confidence." In other word, there's less praying when you're ready to cut over to the new version. But can it work for APIs too?
SAP plans to create an ecosystem based on the SAP HANA in-memory computing platform running in the cloud through which developers via gateways can gain access to data residing in SAP Financials, SuccessFactors, Ariba and a host of other third-party applications.