October 12, 2018
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Livefyre has just launched StreamHub, a new set of tools for Enterprise customers that builds upon the Livefyre core real-time comment platform and the Livefyre API. StreamHub curates the social web and allows publishers, television networks and brands to incorporate relevant discussions via social media into their websites.
Cloud, mobile and social media are now mainstream computing concepts. Today, consumer and business users all demand access to applications and data from multiple devices, inside and outside of enterprises, on a continuous basis. As a result, users interact with an enterprise through many different interfaces which all converge at the API layer. A well-executed enterprise API strategy will ensure API usage is tracked and security is achieved, enabling enterprises to create more selling channels, improve engagement with customers and prospects and offer more value to partners.
If there's a problem, fix it. Sounds simple enough, but what if you don't quite know what the problem is? For business, customer feedback is vital in the race to stay ahead of the pack; knowing what is and isn't working for people is key. The Medallia API provides a solution to this problem.