Sixteen APIs have been added to the ProgrammableWeb directory in categories including Messaging, Mapping, Air Travel, and Customer Service. Highlights include Facebook Messenger Broadcast API, plus APIs from Mobius, Nylas and Apptivo. Here's a rundown of the latest additions.
Twilio has launched Twilio Flex, a cloud-based contact center platform that is fully programmable and allows businesses to engage with customers via a variety of channels. Twilio Flex is currently in preview and the company plans on making the platform generally available by the end of 2018.