August 4, 2020
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Ten APIs have been added to the ProgrammableWeb directory in categories including Stocks, Identity, Auto, and Podcasts. Highlights include an API for the Notejoy collaborative notes platform and an API for interacting with elevator data. Here's a rundown of the latest additions.
Intuit Inc. has announced the release of an updated version of the QuickBooks Online API which is now free to developers to use in building third-party applications. The company also announced the launch of Intuit Apps.com, a new store where users of QuickBooks and QuickBooks Online can find add-on applications that provide added functionality in categories including customer management, billing and invoicing, financial and sales management.
Moxie Software has released Engage+,"the first social chat app that leverages Facebook’s social graph leveraging public profiles to target social visitors with unique proactive offers and provide agents with a rich set of social data." Until now, sales and customer service reps had access to limited customer data when interacting with customers via chat (e.g. customer name, purchase history, email, perhaps a few other data points). Engage+ utilizes Facebook's social graph to further understand and engage customers during chat conversations (e.g. age, brand likes, friends, mobile usage, and many more data points). Deeper profiling during a customer interaction allows companies to produce customized offers pinpointed at specific customers.