Twitter yesterday announced updates to its developer platform terms that aim to reign in the use of automation by bad actors "to perform coordinated actions across multiple accounts." Twitter's updated policies forbid applications from posting identical content to multiple Twitter accounts.
If there's a problem, fix it. Sounds simple enough, but what if you don't quite know what the problem is? For business, customer feedback is vital in the race to stay ahead of the pack; knowing what is and isn't working for people is key. The Medallia API provides a solution to this problem.