September 5, 2007
Anyone who runs an app these days has no doubt attempted to handle all customer service through email. While this may be a great way to interact with your customers, it can get difficult to track just how helpful your email help is. That's where Nicereply and its Nicereply API can help. And it even has a brand new example app, the product of a little recent criticism.
This weekend's look at what what going on in the world of APIs discusses Russian search giant Yandex's open sourced machine learning library, CatBoost. We also cover an Email Verification API from validation company SmartSoft, and look at HP's release of their data protection suite backed by an API.
As the number of APIs grows, more people are becoming familiar with the term. I had a taxi driver who knew about APIs, although that was in tech-heavy San Francisco. Despite becoming more known, "API" is not a term most mainstream users will use. Yet many of these same people are already asking for APIs—they’re just not using the term. Here are three ways mainstream users are asking for APIs.