March 30, 2017
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Great customer service has long been a competitive advantage for any business. But for online merchants, that can take up valuable extra time, as customers wonder where their packages are. Amazon's massive online retail business has done many things, such as famously upended the book industry. It's also changed customer expectations--free shipping (or shipping by subscription), fast delivery, giving customers the ability to track with a click of a button. It puts the mom-and-pop online stores--and many other large operations--at a disadvantage. Aftership provides the Aftership API to help level the playing field.
Warranty Life launched for a single purpose: "[develop] an easy-to-use system that takes the filing, searching and frustration out of keeping track of product warranties." In its short existence, Warranty Life seems have to achieved its goal by improving warranty attachment rate to sales by 60% and its innovative system is now in use by hundreds of retailers across the US. Warranty Life wants to extend its reach and its value proposition by offering the Warranty API that can integrate with third party applications and websites.
Eleven APIs have been added to the ProgrammableWeb directory in categories including Recreation, Location, and eCommerce. Highlights include an API that offers food substitutions, and API that reads license plates, and an API for Stackpile installation tool. Here's a rundown of the latest additions.