As businesses look to maintain operations by enhancing connections with their customers, telecom APIs can help keep business running as usual and bring high quality, personalized support to customers anywhere. Omnichannel communication strategies give customers more contact points with a brand.
Google announced the release of the Google My Business API v4.3 with new functionality such as the ability to read and respond to questions and answers from customers, bulk-read reviews, see unclaimed locations that Google thinks you may own, report issues with GoogleLocations results and more.
Twelve APIs have been added to the ProgrammableWeb directory in categories including Financial, Cryptocurrency and Spreadsheets. Featured today is an API for Insurance brokers to fetch data about policies and customers, and an API for sonar imaging. Here's a rundown of the latest additions.