September 2, 2019
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Aria Solutions announced an API-based softphone solution that brings Salesforce CRM and Cisco telephony platforms together in a single solution. The Velocity Softphone is available on the Salesforce AppExchange and eliminates the need for agents to flip back and forth between various platforms.
Today, Kloudless launched its Universal CRM API. The API allows developers to integrate CRM platforms into third party apps without having to custom code each individual CRM provider. The initial integrations include Salesforce, Microsoft, and Oracle. 6 CRM integrations are on the roadmap.
eMoney Advisor, a financial planning software company that provides technology aimed at empowering financial advisors, has announced a new API-centric solution called eMoney Access. This new service provides APIs that support financial planning, client fact data collection, and document storage.