You can learn to build an app using the Salesforce API that gives you a customer's name, email, and phone number. The API can help you to access leads information and understand client behavior. Web actions like click, watch, scroll, browse can determine how a sales team can follow up.
Omnichannel personalization provider RichRelevance has unveiled a suite of APIs that enable retailers to integrate personalization into any of their applications.
SaaS CRM giant Salesforce.com says its new enterprise file-sharing solution lets workers browse, search for and share files no matter where they're stored.
