Looking to help businesses unlock the potential of the IoT, Salesforce has launched IoT Explorer; a console that gives organizations a comprehensive view of the sensors, devices and other things that they have assembled into their Internet of Things. ProgrammableWeb's David Berlind gets a demo.
Help Scout, a help desk platform provider, has announced the launch of version 2 of its Mailbox API. The Help Scout Mailbox API 2.0 implements OAuth2 for more user-friendly authentication with the services Help Scout customers are integrated with and contains a number of improvements.
If there's a problem, fix it. Sounds simple enough, but what if you don't quite know what the problem is? For business, customer feedback is vital in the race to stay ahead of the pack; knowing what is and isn't working for people is key. The Medallia API provides a solution to this problem.