Introducing WebRTC into your environment can improve internal processes and provide a better customer experience. But, there are many elements to WebRTC that must be thoroughly considered before choosing and implementing the solution. Here we look at five such considerations.
Voice-over-IP (VoIP) makes it possible to embed telephony services within an application. But the quality of many of those VoIP calls can be highly inconsistent. To address that issue, Twilio today announced a public beta of its Global Low Latency (GLL) capability.