June 20, 2018
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Introducing WebRTC into your environment can improve internal processes and provide a better customer experience. But, there are many elements to WebRTC that must be thoroughly considered before choosing and implementing the solution. Here we look at five such considerations.
In the not too distant future unified communications will be a feature embedded in almost every new Web application, which from a developer perspective means that most end users are going to soon view most existing applications as nothing short of being antiquated.The W3C is currently working out the details of a WebRTC specification that essentially puts support for a real-time communication engine directly in the browser.
Voice-over-IP (VoIP) makes it possible to embed telephony services within an application. But the quality of many of those VoIP calls can be highly inconsistent. To address that issue, Twilio today announced a public beta of its Global Low Latency (GLL) capability.