Help Scout, a help desk platform provider, has announced the launch of version 2 of its Mailbox API. The Help Scout Mailbox API 2.0 implements OAuth2 for more user-friendly authentication with the services Help Scout customers are integrated with and contains a number of improvements.
Google has launched an API toolkit to combat child sexual abuse material (CSAM). The Content Safety API uses artificial intelligence to better screen and limit the spread of CSAM online. An API approach increases speed of review, identification, and stop of abusive material.
FullContact has announced the CardShark API. The CardShark API allows users to "to send images of business cards to FullContact, and...receive back a response containing transcribed structured contact data." The advantage the API method of optical character recognition over competitors lies in the ability to send contacts to devices and applications beyond the device that captured the initial picture.