The Bandwidth PHP SDK by Bandwidth provides users with tools that assist with using the Bandwidth API. Some of these include: SMS Auto Replies, Basic and Advanced Conference, Call Transfers, and more. The Bandwidth API allows users to make calls to get information about an account, get a list of transactions made on an account, as well as calls for phone numbers, messages, calls, media, applications, errors, and other resources.
Facebook has announced the release of a new beta API that will provide businesses with a method for offering its customers simple follow-up information. The new Messenger One-Time Notification API is designed for situations like price drops of merchandise or changes in availability.
Twilio has released its annual State of Customer Engagement Report and to find out more about the report and the trends that it spotlights, ProgrammableWeb's editor-in-chief David Berlind captured a video interview with Al Cook, the company's Vice President and General Manager of AI
Unified Inbox has launched UnificationEngine, an Internet of Communications (IoC) platform designed for the Internet of Things (IoT). UnificationEngine features a number of pre-built connectors and makes it possible for developers to integrate multiple communication channels using a single API.