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January 1, 2017
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Salesforce has introduced new Einstein Platform Services and APIs including Einstein Sentiment, Einstein Intent, and Einstein Object Detection. Developers can use these services to build CRM apps that leverage machine learning capabilities such as image recognition and natural language processing.
LeadLedger, sales intelligence platform, recently launched the Sales Lead Generation API. The API enables companies and sales forces to access lead information, competitive data, client details, and more from third party apps and existing workflows. Developers can integrate prime sales data into existing tools or build new apps to track and monitor sales progress.
Last month saw the first-ever "Small Business Saturday" (at least according to American Express, the initiative's sponsor). Small business get plenty of attention in terms of their finances, but what about their web application needs? The Small Business Web is "a directory of web apps to help small business bloom and grow." The site was founded about two years ago by FreshBooks (invoicing), MailChimp (email marketing), BatchBlue (customer relationship management), Outright (accounting), and Shoeboxed (receipt management). It now lists dozens of applications across several more categories.