July 8, 2016
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Help Scout, a help desk platform provider, has announced the launch of version 2 of its Mailbox API. The Help Scout Mailbox API 2.0 implements OAuth2 for more user-friendly authentication with the services Help Scout customers are integrated with and contains a number of improvements.
As the use of APIs in business continues to grow, MuleSoft founder Ross Mason encourages organisations to shift away from traditional thinking on IT. He encourages a new, two-speed operational model, as used by GE, to deliver flexible digital services while maintaining traditional business units.