Back in March of 2020, Microsoft released a beta version of the Call Records API as a part of the Microsoft Graph. This API, which has now moved to general availability, provides information on calls and online meetings that includes usage and diagnostic information.
This week at Alexa Live 2020, Amazon announced a handful of improvements to the Alexa voice assistant. Updates to the assistant include streamlined access to mobile apps via skills, new AI-driven dialogue management, and a new API for gaming.
Twilio, a leading voice and SMS communications company, has announced that the company has joined the Google Cloud Platform Partner Program and has integrated the Twilio API into the Google App Engine.