October 2, 2018
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To laypeople, the high potential disciplines of artificial intelligence (AI), machine learning (ML), and data science are enigmas. Most people don't even know what these terms mean, let alone what to do about them. But, in its Einstein portfolio of AI offerings, Salesforce has cracked the code.
Today, communications platform provider Twilio announced three new products: Twilio Video Web RTC Go, Twilio Frontline, and the Event Streams API. These new products illustrate the point that organizations using an API-led approach can respond in an agile way to new challenges in the marketplace.