October 1, 2016
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Building APIs not only requires discipline; ideally, the process also should be incorporated within the actual development process of the application. With that goal in mind, Zend, a provider of application development tools for building PHP applications, is promoting the adoption of a new open-source Apigility project that provides a standardized way to build and maintain multiple versions of an API.
On Tuesday, social media giant Twitter announced that it is buying Data as a Service (DaaS) provider Gnip for an undisclosed amount. Gnip, which is one of several companies that sell access to the firehose of the content posted on Twitter, was founded in 2008 and today offers data from a number of popular user-generated services in addition to Twitter.
The SupportBee API is REST with response format in JSON that supplies help desk ticket software for customer service, service that is provided by human responses. With the API, developers can create new applications that integrate SupportBee into their software. Tickets can be created, retrieved, searched, archived and unarchived, assigned to a user or group, starred for later follow up, and marked for spam. Users of the company (who respond to the tickets) are confirmed.