February 14, 2019
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Staying in touch with customers is essential to building lucrative relationships and encouraging repeat business. With hundreds of jobs or sales on the go, and countless emails arriving in the inbox daily, it can become easy for companies to let some slip through the cracks. Contactually is a customer relationship management system, designed to provide businesses with a tool that helps them to stay relevant in their customers' lives. Contactually's API allows third party developers to access this functionality and integrate it with other applications.
TM Forum, a global trade association that focuses on the digital economy, has just announced the launch of the TM Forum API Zone, featuring a suite of REST-based APIs designed to provide management functionality for end-to-end digital services. These new digital services management APIs were tested and integrated into a variety of apps at the 2013 TM Forum Digital Disruption Conference.