The FreshDesk PHP SDK by Silktide is a PHP client library for the FreshDesk API. The FreshDesk API allows users to interact with their helpdesk in multiple ways. With the API, users can connect to the helpdesk, populate data, extract data into other applications and even develop their applications to integrate with their FreshDesk helpdesk.
There’s a major shift under way in terms of how applications are being developed for the enterprise and the cloud. With the rise of more powerful multicore processors and relatively inexpensive Flash memory, more application logic is running in memory than ever. In fact, the line between the database and application logic running in memory is starting to blur.
One of the challenges with building an application these days is the number of dependencies that application will actually have on other applications. Ideally in order to know how that application will actually perform application developers would be able to test their application against the application it depends on running in production. The odds of that happening, however, are slim to none, especially if that other application is running as a cloud service that has to be always available to end users.