The FreshDesk PHP SDK by Silktide is a PHP client library for the FreshDesk API. The FreshDesk API allows users to interact with their helpdesk in multiple ways. With the API, users can connect to the helpdesk, populate data, extract data into other applications and even develop their applications to integrate with their FreshDesk helpdesk.
Handling API calls in the cloud with a service like AWS Lambda is one of the latest ways enterprises try to save on resources. In theory, you can save a ton of money. But be careful. Costs for API calls can mount up, sometimes leaving you with a cloud computing bill ten times the size you expected.
Rather than getting caught up in a religious debate about the best method for integrating applications, it's best to accept the fact that depending on the age and the use case of the application, every integration scenario is likely to be different. Recognizing that reality, Informatica this week unfurled its Informatica Cloud Winter 2014 cloud service that, in addition to providing more business process controls, now includes support for RESTful APIs.
AtTask, cloud-based work management provider, and WebDAM, digital asset management provider, announced their strategic partnership today. Both companies will integrate the other's functionality to existing platforms to expand marketing-focused technologies. The AtTask Marketing Cloud will now offer WebDAM's digital asset management and brand management functionality. Additionally, WebDAM's digital asset management users will have AtTask's full project management functionality.