This Help Scout SDK is a C#.Net class library that provides an interface for the Help Scout Web API. The Help Scout API allows developers to programmatically read and write data hosted with Help Scout. Help Scout is a web-based customer service solution that appears to be regular email, without any visible ticket numbers or log-in requirements.
The combination of natural language processing and advanced text analytics is giving rise to a new class of cognitive applications that have the potential to radically transform the way entire industries operate. The most famous instance of a cognitive application is, of course, IBM Watson, the supercomputer that IBM built on top of Power processors to best the champions from the Jeopardy quiz show.
Today, BMC announced the general availability of its Innovation Suite for Developers. The Suite of tools is designed to enable businesses to offer services for the digital and cloud era. The APIs and SDKs that power the Suite can be leveraged by process owners and developers alike.