This Help Scout SDK is a C#.Net class library that provides an interface for the Help Scout Web API. The Help Scout API allows developers to programmatically read and write data hosted with Help Scout. Help Scout is a web-based customer service solution that appears to be regular email, without any visible ticket numbers or log-in requirements.
Fifteen APIs have been added to the ProgrammableWeb directory in categories including Cryptocurrency, Email, and Marketing. Highlights include some APIs for Capital One, an API for the Pine feed reader, and the ORY Oathkeeper API for authentication. Here's a rundown of the latest additions.
In theory the rise of software-defined networking is supposed to give rise to a new class of applications that will give developers more control over, for example, location-based services. In actual practice no one is quite certain how developer will invoke SDN capabilities, but the folks at Hewlett-Packard are anxious to find out.
The combined knowledge of an entire company's staff can be a powerful tool in productivity and moving forward. Many systems exist that aim to help businesses make knowledge sharing within an enterprise a streamlined process, but a lot of them may lack that 'something' that motivates the staff to actually participate. Deskarma is a knowledge sharing solution that also includes game mechanics and a scoring system that is aimed at motivating staff to get involved. The Deskarma API allows developers to use this functionality and integrate it with other applications.