This Help Scout SDK is a PHP Wrapper for the Help Scout Docs API. The Help Scout Docs API provides a way to read and write data to your Docs sites. It returns one of three envelopes depending upon the request issued: Single Item Envelope, Collections Envelope or Error Envelope. It allows developers to programmatically read and write data hosted with Help Scout. Help Scout is a web-based customer service solution that appears to be regular email, without any visible ticket numbers or log-in requirements.
Brightidea.com is a market and technology provider for Innovation Pipeline Management. The Brightidea Innovation Suite is an cloud-based, integrated set of Web 2.0 and social networking tools, designed to give organizations the tools to build an innovation culture amongst employees, partners and customers.
There’s no shortage of integration platforms in the cloud these days with Tibco Software becoming the latest vendor to join their ranks. Tibco this week unfurled Tibco Cloud Bus, a subscription based integration service that differs from other services in that IT organizations have the option of deploying it anywhere they like versus being locked into a particular cloud computing platform.