This Help Scout SDK is a PHP Wrapper for the Help Scout Docs API. The Help Scout Docs API provides a way to read and write data to your Docs sites. It returns one of three envelopes depending upon the request issued: Single Item Envelope, Collections Envelope or Error Envelope. It allows developers to programmatically read and write data hosted with Help Scout. Help Scout is a web-based customer service solution that appears to be regular email, without any visible ticket numbers or log-in requirements.
New data on enterprise mobility take up suggests the industry is just taking off. Current opportunities for developers are in the utilities and energy and financial services sectors, with business intelligence and social business being key application use cases. Good Technology - which publishes an enterprise mobility quarterly report - is already leveraging the results to guide their industry partnerships and new products. ProgrammableWeb spoke with VP of Marketing, John Dasher, about how Good Technology is enabling API providers to access new enterprise customers from their mobile and cloud-based security platforms.
Fantasy football leagues have added a new dimension to watching National Football League (NFL) games. In fact, fantasy football has become so popular that NFL.com is applying its considerable online resources to make sure that fantasy football is played on its own site rather than on any of a hundred others.
Peter Coffee, Director of Platform Research at Salesforce.com, has published a compelling post about "The Incredible Importance of Open APIs" over at the Force.com blog. In case you may have forgotten, Salesforce.com's web APIs are an integral part of the company's offerings, with a variety of internal and third party products that rely on these APIs for literally millions of transactions a day (in fact, by January, 2008 Salesforce.com had already served 24 billion API calls).