This Help Scout SDK is a Ruby Wrapper for the Help Scout Docs API. It is limited Help Scout Docs API integration that provides functionality for extracting existing documentation content. The Help Scout Docs API provides a way to read and write data to your Docs sites. It returns one of three envelopes depending upon the request issued: Single Item Envelope, Collections Envelope or Error Envelope. It allows developers to programmatically read and write data hosted with Help Scout. Help Scout is a web-based customer service solution that appears to be regular email, without any visible ticket numbers or log-in requirements.
Point.io thinks employees should have access to documents, not only from any device but from any storage system, whether that system exists in a public cloud or the backend of an enterprise. To that end, the company launched its Point.io API earlier this week.