This Help Scout SDK is a Ruby Wrapper for the Help Scout Docs API. It is limited Help Scout Docs API integration that provides functionality for extracting existing documentation content. The Help Scout Docs API provides a way to read and write data to your Docs sites. It returns one of three envelopes depending upon the request issued: Single Item Envelope, Collections Envelope or Error Envelope. It allows developers to programmatically read and write data hosted with Help Scout. Help Scout is a web-based customer service solution that appears to be regular email, without any visible ticket numbers or log-in requirements.
SOA Software is bringing the flexibility of a distributed cloud storage service - like Amazon Web Services - to the enterprise, and manageability via API. The latest service in a run of recent announcements from SOA Software, the new Datacenter API Platform is expected to be announced today at CloudExpo in San Jose. ProgrammableWeb caught up with SOA Software's VP of Product Marketing, Sachin Agarwal at API Strategy and Practice for a pre-briefing.