This is the PhoneGap SDK for Helpshift, allowing developers to access and integrate the functionality of Helpshift with applications and devices through PhoneGap plugins in C, Java, and Objective-C. Helpdesk is an embeddable support desk designed specifically for native apps. Helpdesk offers developers features such as a searchable FAQ, the ability to privately resolve user issues, a customizable UX to match the look of their app, built in CMS, and the ability to manage multiple apps.
Our API directory now includes 35 customer service APIs. The newest is the Vivocha API. The most popular, in terms of mashups, is the FanBridge API. We list just a single FanBridge mashup. Below you'll find some more stats from the directory, including the entire list of customer service APIs.
While industry analysts expected this year to be the year Mobile Backend-as-a-Service (MBaaS) took off, end-of-year assessments are suggesting that there is still room for further growth in 2014. Forecasters predict a 104% annual growth in the market to reach $7.7 billion in 2017, while this week's acquisition of MBaaS vendor StackMob by PayPal has piqued more than a few businesses' curiosity. Meanwhile, analysts from Forrester and major players like Rich Mendis from AnyPresence believe the MBaaS revolution is still yet to happen for the enterprise.
Apple took a big leap of faith today and open sourced Swift, its new programming language. Apple believes developers can help make Swift a better resource as well as expand its compatibility to more platforms. Swift is available for free from GitHub with an Apache 2.0 license.