This is the Unity SDK for Helpshift, allowing developers to access and integrate the functionality of Helpshift with applications and devices through Unity. Helpdesk is an embeddable support desk designed specifically for native apps. Helpdesk offers developers features such as a searchable FAQ, the ability to privately resolve user issues, a customizable UX to match the look of their app, built in CMS, and the ability to manage multiple apps.
With respect to Web APIs, the industry has clearly and emphatically landed on REST as the standard way to implement these services. And for good reason... REST, which is generally implemented as a one-size-fits-all solution, is an excellent choice for a most companies who wish to expose their content to third parties, mobile app developers, partners, internal teams, etc. There are many tomes about what REST is and how best to implement it, so I won’t go into detail here. But if I were to sum up the value proposition to these companies of the traditional REST solution, I would describe it as: