The Insightly Python SDK by Insightly allows API interaction to access customer relationship management features such as create, read, update, and delete leads. Import example available at https://github.com/Insightly/insightly-python/blob/v2.2/import_example.py
Zendesk expanded integration opportunities for its Answer Bot product. Answer Bot, a machine learning tool that helps customers find answers to their own questions, had been limited in channel access since its original release. Now, Zendesk has opened up access through API, SDK, widget, and more.
Today, Kloudless launched its Universal CRM API. The API allows developers to integrate CRM platforms into third party apps without having to custom code each individual CRM provider. The initial integrations include Salesforce, Microsoft, and Oracle. 6 CRM integrations are on the roadmap.
FreshLime, a customer connection platform, has announced an API for access to its platform. Through the API, users can integrate FreshLime directly into third party systems of all types: CRM, POS, Field Management, etc. Such apps and systems are enhanced with FreshLime customer engagement tools.