The Insightly Ruby SDK by Insightly allows to access the API to integrate customer relationship management features. Sample code presents how to interact with contacts and handle errors. Documentation available at https://api.insight.ly/v2.1/Help
Microsoft as expected last week announced that it would be integrating its Yammer social networking and Skype unified communications services with Microsoft Dynamics CRM software. This week Microsoft took that effort a step further via an alliance with Moxie Software under which another social networking application for the enterprise is being integrated within Microsoft Dynamics.
Atlassian has announced a new Asset Management API that will allow IT teams to more easily store and view asset information in Jira Service Desk. This new API should help to cut down on the back and forth between IT agents and end-users when working to resolve device issues.
Zootle, UK based hosted CRM provider, offers most of its features through the SalesSystemCRM API. From prospecting to order processing, the API allows developers to integrate an entire ecommerce solution with its existing website and apps. The SalesSystemCRM app suite already focused and tailored to budgets in the SME space. However, an API makes the CRM provider even more attractive to businesses strapped for IT resources.