The official Intercom Java SDK by Intercom calls the Intercom API which provides business communication services. The developer can implement a system that can facilitate the retention and support of customers.
Given the rabid nature of most of their fan base, professional football teams were among the first organizations to see the value of developing mobile applications to get closer to those fans. The problem for most teams now is the stadium WiFi experience they provide to their most loyal fans leaves much to be desired.
When it comes to mobile computing most organizations are relying on applications that are running on a number of devices that remotely access data via an API. The folks at Usablenet are leveraging RESTful APIs to make the case for the exact opposite scenario.
Software users in the consumer market have come to expect what is referred to as the “consumer-grade user experience.” It usually goes something like this: a consumer downloads an app from an app store and if it doesn’t meet their needs, they delete it and move on to the next one.