The official Intercom Node.js SDK by Intercom calls the Intercom API which provides business communication services. The developer can implement a system that can facilitate the retention and support of customers.
SAP plans to create an ecosystem based on the SAP HANA in-memory computing platform running in the cloud through which developers via gateways can gain access to data residing in SAP Financials, SuccessFactors, Ariba and a host of other third-party applications.
Being able to store and manage massive amounts of Big Data is one thing; finding a way to make it accessible to developers is quite another. Major vendors such as SAP and IBM are in a race to create a framework that will make it simpler for developers to invoke a layer of services that will allow developers to access data regardless of what format it is stored in without having to, for example, learn arcane interfaces such as MapReduce.